Terms & Conditions

GENERAL TERMS AND CONDITIONS

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1. VALIDITY OF TERMS AND CONDITIONS

These Terms of Use (the "Terms") constitute a legally binding agreement between you ("User" or

"you") and Roumio ("Roumio," "we," "us," or "our"). These Terms govern your access to and use of

our services, including but not limited to our mobile application (the "App"), website (the "Site"), and

all related products and services (collectively, the "Services").

By clicking "I Agree," creating an account, downloading the App, or otherwise using our Services,

you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you

do not agree to these Terms, you are prohibited from using our Services.

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2. DESCRIPTION OF SERVICES

Roumio is a global eSIM provider offering digital SIM cards for travelers. Our Services include:

- Offering eSIM data plans for seamless connectivity across multiple countries.

- Managing eSIM activation and usage through our App and Site.

- Providing tools for users to track data usage and purchase additional plans.

Users are required to ensure that their devices are eSIM-compatible and network-unlocked. A full listof compatible devices is available on our Site.

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3. USER OBLIGATIONS

By using the Services, you agree to:

- Provide accurate, complete, and up-to-date information during registration.

- Maintain the confidentiality of your account credentials and restrict access to your account.

- Use the Services only for lawful purposes and in compliance with these Terms.

You must not:

- Engage in any activity that disrupts or interferes with the Services.

- Use the Services in violation of applicable laws, regulations, or third-party rights.

- Attempt to gain unauthorized access to Roumio's systems or other users' accounts.

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4. ACCOUNT REGISTRATION AND SECURITY

To use certain features of the Services, you must create an account ("Account"). By creating an

Account, you agree to:

- Provide accurate and complete registration information.

- Update your Account information promptly if there are any changes.

- Be responsible for all activities that occur under your Account.

Roumio reserves the right to suspend or terminate your Account if any information provided during

the registration process proves to be inaccurate, false, or misleading.5. CHARGES AND PAYMENT

The use of Roumio Services may be subject to fees, which will be clearly communicated to you

before purchase. Payments must be made through authorized methods, including credit/debit cards

or supported digital payment systems.

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5.1 Automatic Renewals

Certain plans may be subject to automatic renewal. You will be notified of any recurring charges

during the purchase process. You can cancel renewals through your Account settings.

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5.2 Refund Policy

Refunds may be provided at Roumio's sole discretion in cases where Services cannot be delivered

due to technical issues attributable to Roumio. Refund requests must be submitted within 30 days of

purchase.

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6. INTELLECTUAL PROPERTY RIGHTS

All content, trademarks, and proprietary information provided through the Services are owned by

Roumio or its licensors. You may not use, copy, reproduce, distribute, or modify any content without

prior written consent from Roumio.

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7. MODIFICATIONS TO SERVICES AND TERMS

Roumio reserves the right to modify these Terms or any part of the Services at any time. Any

changes will be effective immediately upon posting. Continued use of the Services after

modifications constitutes your acceptance of the revised Terms.

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8. TERMINATION

Roumio may suspend or terminate your access to the Services at any time for any reason, including

but not limited to violations of these Terms. Upon termination, your rights under these Terms will

immediately cease.

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9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Roumio shall not be liable for any direct, indirect, incidental,

special, or consequential damages resulting from your use of the Services. This includes, but is not

limited to, loss of data, revenue, or business opportunities.

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10. DISPUTE RESOLUTION AND GOVERNING LAW

Any disputes arising under these Terms shall be resolved through binding arbitration. These Terms

are governed by and construed in accordance with the laws of Azerbaijan Republic.

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11. CONTACT INFORMATION

For questions or concerns about these Terms, please contact us at:

Email: info@roumio.com

Address: Baku, Azerbaijan, AZ1000

Last Updated: 12.12.2024

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